Contacting the centre
Sussex Specialist Centre uses the information you provide to respond to your enquiry and discuss consultation arrangements. You can contact us about your information at info@sussexspecialistcentre.com.
Information you choose to share
Enquiries may include your name, email address, phone number, subject and message. Appointment requests also include your preferred consultation and date. Please do not include medical records, diagnoses, prescriptions or other sensitive health information in a public enquiry. Clinical information should be discussed through an appropriate channel with your clinician.
How we receive enquiries
When you use an online enquiry form, the website sends the information to the centre’s inbox. If the form cannot send your message, you will see an error and can email us directly. Email links open your own email application; no message is sent until you choose to send it there. An appointment enquiry is not a confirmed booking.
Essential website functions
The website uses essential session cookies to support form security, validation and submission feedback. After a form error, entered values may be held temporarily in your session so you can correct them. The website does not create a patient record from an enquiry. Technical hosting records may include information needed to operate and protect the website, such as IP addresses and request times.
Service providers and storage
Hosting and email providers process information as part of operating the website and delivering messages. Enquiries sent by email are held in the centre’s mailbox. Contact us if you would like information about the handling or retention of a particular enquiry. Website images and fonts are hosted locally; this website does not use advertising trackers or analytics cookies.
Questions and requests
If you have a question about information you have shared, or would like to request access, correction or deletion, email info@sussexspecialistcentre.com. The team will discuss your request and any requirements that apply to the information concerned.